The senior IT head your business can't afford full-time.
Most small firms don't need a department. They need one experienced person making the right calls, someone reliable doing the work, and the know-how to automate what's eating the week. All three, from one local face.
AdviseSupportAutomate
Built for the firm with no IT person in the room.
If decisions about kit, security and software keep landing on someone who already has another job, that's the gap I fill.
5–50 people
Big enough that IT matters, too small to justify a full-time hire or a fat MSP contract.
Winging it on security
Microsoft 365 set up years ago, backups nobody's tested, MFA half-done. Common, and fixable.
Want a steady hand
One person who knows your setup, picks up the phone, and tells you straight what's worth doing.
The thinking and the doing — owned by one person.
The thinking and the doing don't get handed between a salesperson and a stranger. Same head, top to bottom.
Advisory — the calls
Fractional IT director- IT strategy & a plain-English roadmap
- Security & Microsoft 365 reviews
- Supplier & contract management
- Project oversight when something big lands
- Budgeting & buying advice
- A sounding board before you commit
Support — the work
Hands-on delivery- Microsoft 365 administration
- Backups set up & actually tested
- Email & domain security (SPF, DKIM, DMARC)
- Network & Wi-Fi
- Laptops, devices & new starters
- Day-to-day fixes when things break
Availability: scheduled support, evening availability, urgent help by arrangement.
The AI question — answered by someone who's actually built it.
Most small firms are either ignoring AI or being sold it by people who don't understand their business. I find the handful of things that genuinely save you time, and put them in without putting your data at risk.
Automate the busywork
Quotes, new-starter setup, chasing payments, copying data between systems. If you do it the same way every week, it can usually run itself.
AI set up properly
AI across the tools you already pay for — configured for your business and your data, not just switched on and hoped for.
Your own assistant
A chatbot that answers staff or customer questions from your information — not the open internet, and not making things up.
AI you can trust with your data
A sensible policy and safe tools, so nobody's pasting confidential information into a random website to save five minutes.
The IT Health Check.
A fixed-price look under the bonnet. You get a clear picture of where you stand and a short list of what's actually worth doing — no jargon, no upsell baked in.
One visit. One honest report.
Half a day on site or remote, then a written summary you can act on yourself or hand to anyone. No obligation to take ongoing support.
Book a Health Check- Microsoft 365 security review
- MFA & admin-account check
- Email & domain security check
- Backup review — is it real and tested?
- Device & antivirus review
- Wi-Fi & network review
- Plain-English risk report & action plan
After that, if it helps: ongoing support from £250/month, sized to you. No long tie-in.
Local enough to drop by, not a call centre two counties away.
On-site across:
Remote support anywhere. Further afield by arrangement.
Twenty years in IT. Not a reseller with a script.
I've spent two decades in IT — from hands-on support through to running technology at director and CTO level across multi-site businesses. Infrastructure, cyber security, Microsoft 365, networks, the lot.
A lot of that has been automation and AI: building flows and assistants that quietly take repetitive jobs off people's plates. Inboxes that sort and draft themselves, reports that generate overnight, onboarding that just happens, bots that answer the same questions so a human doesn't have to. The point was never the tech — it was handing people back hours so they could do the work that actually needs a person.
Fortiro Tech is where I bring that to smaller firms who'd benefit from senior judgement without a senior salary. You get someone who's made these calls at scale, applied sensibly to your size.
No tribe of account managers, no products I'm secretly pushing. Just straight advice and reliable hands.
Tell me what's on your mind.
A quick message, no commitment. I'll come back to you with a straight answer on whether I can help and what it'd cost.
Got it — thank you.
Your message is on its way. I'll get back to you within one working day with a straight answer.